AT&T vs. Xfinity: Customer-Friendly Fiber and Low-Cost Cable


Is AT&T or Xfinity web higher?

A case might be made for both supplier as the most effective general, however given the selection of AT&T Fiber or Xfinity, I might suggest AT&T Fiber. Xfinity has a bigger protection space and decrease introductory charges, however AT&T Fiber comes with no knowledge caps, tools charges, contracts or set value will increase. Xfinity, however, is prone to include some or all of these situations relying on the place you reside and the plan you select.

AT&T and Xfinity are two of the biggest web service suppliers within the US, so one or each suppliers could also be obtainable at your deal with. If that is the case, you may have a pleasant collection of high-speed, high-value plans.

The quick speeds, truthful pricing, and favorable service phrases have earned each suppliers excessive buyer satisfaction rankings. AT&T and Xfinity completed with above-average rankings amongst main web suppliers in the latest surveys from the American Customer Satisfaction Index and J.D. Power and Associates.

Which of those two ISPs, AT&T or Xfinity most closely fits your own home networking wants? Let’s carefully study how they stack up so you possibly can resolve. 

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Our take – AT&T fiber plans are powerful to beat: 300Mbps beginning at $55 per 30 days, 500Mbps for $65 and gigabit service beginning at simply $80 month-to-month. On prime of that, over 100 AT&T cities nationwide are eligible for the corporate’s quickest fiber plans: 2Gbps for $125 and 5Gbps for $225.

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Our take – Xfinity gives extra plan choices than AT&T and is prone to have the most cost effective plan, although speeds with the mentioned plan will likely be a lot decrease than the lowest-priced AT&T Fiber plan. Just be careful for a value enhance after your promotional interval of 1 or two years — it may add as a lot as $20 to $50 to your invoice, relying on the place you reside and the plan you select.

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AT&T vs. Xfinity plans, pricing and speeds

You’ll discover an outline of AT&T Fiber and Xfinity web plans under. Available Xfinity speeds, pricing and repair phrases can and do differ by area and the precise plan you select. I solely included plan particulars for AT&T Fiber as a result of in case your selection comes right down to Xfinity and AT&T’s DSL or fastened wi-fi service, you need to go along with Xfinity.

AT&T Fiber plans

AT&T Fiber plan
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Starting month-to-month valueMax obtain speedsMax add speedsEquipment chargeData capContract
Fiber 300$55300Mbps300MbpsNoneNoneNone
Fiber 500$65500Mbps500MbpsNoneNoneNone
Fiber Gig$801,000Mbps1,000MbpsNoneNoneNone
Fiber 2 Gig$1252,000Mbps2,000MbpsNoneNoneNone
Fiber 5 Gig$2255,000Mbps5,000MbpsNoneNoneNone

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Xfinity web plans

Xfinity plan
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Starting month-to-month valueMax obtain speedsMax add speedsEquipment chargeData capContract
Connect$20150Mbps10Mbps$15 (non-obligatory)1.25TB1-2 years (non-obligatory)
Connect More$35300Mbps10Mbps$15 (non-obligatory)1.25TB1-2 years (non-obligatory)
Fast$55500Mbps15Mbps$15 (non-obligatory)1.25TB1-2 years (non-obligatory)
Superfast$70800Mbps15Mbps$15 (non-obligatory)1.25TB1-2 years (non-obligatory)
Gigabit$801,000Mbps35Mbps$15 (non-obligatory)1.25TB1-2 years (non-obligatory)
Gigabit Extra$851,200Mbps35Mbps$15 (non-obligatory)1.25TB1-2 years (non-obligatory)
Gigabit x2$1002,000Mbps200Mbps$15 (non-obligatory)None1-2 years (non-obligatory)

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Xfinity’s pace tiers are pretty constant all through all service areas, however pricing might differ barely from one market to the following. For instance, the usual pace for Xfinity Connect is 150Mbps, however the beginning value can differ wherever from $20 to $30 per 30 days primarily based on the place you reside.

Rates on all plans, excluding the $300-per-month 10 gigabit plan, are set to extend after the primary yr or two of service, relying in your location and the plan you select. The actual enhance will, once more, differ by location and the plan you select, nevertheless it’s attainable your month-to-month invoice may go up by $20 to $50 or extra as soon as the value assure expires. Service phrases additionally differ by location and plan as an information cap, tools charge (when you select to hire) and contract might apply.

Meanwhile, AT&T Fiber plans, speeds and phrases are constant no matter what a part of the nation you reside in. The supplier’s 300, 500 and 1,000Mbps plans can be found in all service areas whereas many may even have the selection of two,000 and 5,000Mbps plans as properly. There is not any set value enhance after 12 months.

AT&T plans do not include service contracts, however your invoice will go up after the promo interval when you’ve got DSL or fastened wi-fi. None of the plans will soar by greater than $15, although, so the rise is not as steep as you would possibly see with Xfinity.

Fees, knowledge caps and different potential sticking factors

Both suppliers might tack on taxes and month-to-month charges every month, and in some instances, you may additionally must handle an information cap.

AT&T vs. Xfinity added charges

First, the charges. Like most suppliers, AT&T and Xfinity will cost you a bit additional every month when you do not enroll in autopay or paperless billing, however these charges are straightforward sufficient to dodge. Just, , enroll in autopay and paperless billing. Problem solved.

Comcast's xFi gateway sitting on top of a table Comcast's xFi gateway sitting on top of a table

You’ll want so as to add $14 per 30 days to your Comcast invoice to make use of its xFi Gateway — however you possibly can skip that charge by utilizing your individual modem and router. 

Comcast

The tools charges are one other story. With AT&T, you will not must pay additional to make use of AT&T’s Wi-Fi gateway. That’s included within the common month-to-month charge. With Comcast Xfinity, the fee to hire the xFi Gateway is $15 per 30 days, however it might be included at no additional cost together with your plan. You may bypass the charge, if there’s one, by utilizing your individual tools, supplied it is authorised to work with Xfinity, and also you’re OK with the truth that Comcast will not be capable of provide device-specific technical help.

AT&T vs. Xfinity knowledge caps

As for knowledge caps, AT&T does not use them with any of its fiber plans, so we’ll give it some credit score. There is, nevertheless, an information cap for AT&T’s nonfiber plans, which is why we mentioned just a bit little bit of credit score.

AT&T Internet, the DSL facet of the service, comes with an information cap of terabyte and a half of knowledge (1.5TB) in a given month of service. You’ll get charged $10 for each further 50GB of knowledge your own home makes use of. That further cost will get capped at $100, so as soon as you have eaten up not less than 500GB of additional knowledge, AT&T throws its arms up and says, “see you subsequent month.” If you suppose you want limitless knowledge, you possibly can improve your plan for an additional $30 per 30 days to sidestep the info cap altogether, and you may also ditch the info cap by bundling house web with different AT&T providers.

Another level of notice: The knowledge cap with AT&T Fixed Wireless is way decrease, kicking in at 300GB. You’ll nonetheless get charged $10 for every further 50GB of knowledge you utilize, however AT&T caps the cost at $200 as a substitute of $100. Be conscious of falling asleep throughout a Netflix binge, AT&T Fixed Wireless prospects.

Xfinity, in the meantime, enforces an information cap of 1.25TB per 30 days, however some areas and plans might don’t have any knowledge cap in any respect. If you might have a cap, going over might price you $10 for each 50GB of extra knowledge used, capped at $100.

In equity, 1.25TB is loads of knowledge, nevertheless it’s not unreasonable to suppose {that a} busy family would often want extra. For instance, on my community, the place I make money working from home, stream loads of motion pictures in 4K, and reside with a roommate who’s on-line simply as a lot as I’m, we went by means of about 320GB of knowledge right here within the first 9 days of the month. That put us on tempo to make use of simply over 1TB by the tip of the month.

If you reside with, say, two roommates — or with a complete household of web customers — then knowledge caps like these may be one thing you’d wish to avoid when you may.

AT&T vs. Xfinity contracts

AT&T web service, from fiber to fastened wi-fi, doesn’t require a contract. Xfinity additionally doesn’t make you signal a contract, however choose plans might require a one- or two-year time period settlement with a purpose to get the bottom pricing. Canceling or altering your service earlier than the time period settlement is up might lead to early termination charges and shedding the decrease introductory price on service.

AT&T vs. Xfinity set up prices

AT&T expenses $99 for skilled, in-home set up, however self-installation kits can be found in some instances, too. Check with the corporate to see if that is an possibility for you. If not, asking the salesperson if they will waive the set up charge might be definitely worth the try, as AT&T usually waives it throughout seasonal promos.

With Xfinity, skilled set up prices much less at $40, and you do not have to “qualify” for the self-installation possibility such as you do with AT&T. Point Comcast.

AT&T vs. Xfinity protection in contrast

Screenshot of FCC map displaying AT&T and Xfinity coverage areas. Screenshot of FCC map displaying AT&T and Xfinity coverage areas.

AT&T’s networks (copper in pink, fiber in purple) and Xfinity’s cable web service (inexperienced) share protection areas within the South, Midwest and components of California.

FCC/Mapbox

A product of the nation’s largest cable supplier, Xfinity Internet, is on the market in choose areas throughout 39 states and Washington, DC, protecting about one-third of the complete inhabitants of the US. Most of that protection is cable web, however Xfinity has a small fiber community.

Areas the place Xfinity’s fiber web service is on the market primarily embrace components Indiana, Illinois and Michigan, although components of Florida, Georgia and Tennessee could also be serviceable for fiber as properly.

As for AT&T, the telecom firm gives house web plans in 21 states, protecting a lot of the South, Midwest, and West Coast. Both suppliers could also be obtainable at your deal with in some components of the nation, together with Atlanta, Chicago, Detroit, Houston, Memphis, Miami and San Francisco.

AT&T pegs the variety of households with entry to fiber at roughly 21 million, spanning over 100 metro areas. The firm plans to broaden fiber entry to hundreds of thousands extra properties by the tip of 2025, together with the rollout of its multigigabit plans.

For the remaining, there’s AT&T Internet Air and AT&T Fixed Wireless, which use a satellite tv for pc mounted at your own home to obtain a wi-fi sign, and AT&T Internet, which makes use of DSL copper cable connections together with the corporate’s fiber infrastructure to ship service to folks’s properties, albeit it at a lot slower speeds.

AT&T vs. Xfinity buyer satisfaction scores

ACSI rankings for US customer satisfaction with internet service providers ACSI rankings for US customer satisfaction with internet service providers

AT&T and Comcast Xfinity each do properly for buyer satisfaction amongst web suppliers.

ACSI

Everyone likes to hate their web supplier, so it is no shock that buyer satisfaction scores for the ISP business aren’t something spectacular. Still, AT&T and Comcast Xfinity are comparatively robust performers right here. Each completed with an above-average rating from the American Customer Satisfaction Index in 2023, adequate to position each among the many prime 4 of all ISPs surveyed.

Meanwhile, AT&T grabbed the highest spot within the North-Central and West areas, and second within the South (the place Google Fiber scored highest) in the latest J.D. Power US Residential Internet Service Provider Satisfaction Study for 2023. Xfinity buyer satisfaction was under AT&T in every of these three areas, however nonetheless comfortably above the regional averages.

AT&T vs. Xfinity recap

If your choices are AT&T Internet (the copper-based, DSL-related service) or AT&T’s fastened wi-fi service and Xfinity, the latter would be the most suitable option for pace, worth, reliability, and many others., practically each time. On the opposite hand, in case your deal with is serviceable for AT&T Fiber and Xfinity, you are prone to get a greater worth with extra favorable service phrases from AT&T Fiber than Xfinity. Given the selection of the 2, Xfinity stands out for its broad availability and low introductory pricing, however AT&T Fiber has the benefit in nearly each different class.

AT&T vs. Xfinity FAQs

Which is healthier, AT&T or Xfinity?

It relies on the way you choose “higher.” Xfinity has the quickest plan between the 2 (the Gigabit Pro plan at 10,000Mbps), however at $300 per 30 days, it is also the costliest. AT&T has a 5,000Mbps plan that is a bit cheaper at $225 a month. We would possibly lean in direction of AT&T due to its fiber web plans, however these should not obtainable to all prospects inside its footprint. Others may need to accept DSL. In these instances, Xfinity and its cable web plans could be preferable. 


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Is Xfinity cheaper than AT&T?

Among their common choices, Xfinity’s least expensive plan, relying on the place you reside, ranges from $20-$30 per 30 days, whereas AT&T Fiber’s least expensive tier begins at $55 month-to-month. However, each suppliers additionally provide discounted plans for low-income households. Access from AT&T incorporates a 100Mbps plan for $30 per 30 days, whereas Xfinity has Internet Essentials, a 50Mbps plan for $10 a month.


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Can you get fiber web service from AT&T or Xfinity?

Yes. AT&T’s fiber web choices are extra broadly obtainable. Per the FCC’s newest data, AT&T offers fiber web to a few third of its prospects. Meanwhile, Xfinity is generally a hybrid of cable and fiber, although its Gigabit Pro tier is a 100% fiber connection.


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