Microsoft is testing an animated chatbot for Xbox

Microsoft’s heavy funding in synthetic intelligence continues with the arrival of an AI-powered chatbot for Xbox. Unlike ChatGPT or Gemini, the Xbox chatbot received’t let you know in regards to the world or write code for you. Instead, it is going to be a instrument to automate assist duties.

The Verge stories that the chatbot is an element of a bigger effort to inject extra AI into Xbox platforms and providers. The report additionally claims that the Xbox chatbot will take the type of an “embodied AI character” that animates because it responds to a person’s inquiry.

Microsoft promptly confirmed the positioning’s scoop. Haiyan Zhang, the General Manager of Gaming AI at Microsoft Gaming, launched this assertion: “We are testing an Xbox Support Virtual Agent, an inner prototype of an animated character that may question Xbox Support subjects with voice or textual content. The prototype makes it simpler and faster for gamers to get assist with assist subjects utilizing pure language, taking info from current Xbox Support pages.”

In latest days, Microsoft has given extra customers entry to the Xbox Support Virtual Agent, but it surely’s nonetheless not clear if or when it should roll out to the general public.

The Verge additionally defined how the chatbot works. First, it asks you a query: “How can I aid you in the present day?” The person can then ask the chatbot all kinds of assist questions, from the way to repair a damaged Xbox to serving to course of a refund for a sport.

This isn’t almost as thrilling as a conversational chatbot, however at the very least it serves a function. When I’ve a difficulty that requires a assist agent, I skip by means of the automated prompts as rapidly as potential to succeed in an actual human as a result of I’ll by no means get a solution to my query in any other case. If an AI chatbot is ready to contextually reply my query relatively than merely spitting out textual content from a assist doc, it might save me beneficial time.

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